Section 3Additional provisions applicable to providers of online platforms
In Chapter III – DUE DILIGENCE OBLIGATIONS FOR A TRANSPARENT AND SAFE ONLINE ENVIRONMENT
- Article 19Exclusion for micro and small enterprises
1. This Section, with the exception of Article 24(3) thereof, shall not apply to providers of online platforms that qualify as micro or small enterprises as defined in…
- Article 20Internal complaint-handling system
1. Providers of online platforms shall provide recipients of the service, including individuals or entities that have submitted a notice, for a period of at least six months…
- Article 21Out-of-court dispute settlement
1. Recipients of the service, including individuals or entities that have submitted notices, addressed by the decisions referred to in Article 20(1) shall be entitled to select any…
- Article 22Trusted flaggers
1. Providers of online platforms shall take the necessary technical and organisational measures to ensure that notices submitted by trusted flaggers, acting within their designated area of expertise,…
- Article 23Measures and protection against misuse
1. Providers of online platforms shall suspend, for a reasonable period of time and after having issued a prior warning, the provision of their services to recipients of…
- Article 24Transparency reporting obligations for providers of online platforms
1. In addition to the information referred to in Article 15 , providers of online platforms shall include in the reports referred to in that Article information on…
- Article 25Online interface design and organisation
1. Providers of online platforms shall not design, organise or operate their online interfaces in a way that deceives or manipulates the recipients of their service or in…
- Article 26Advertising on online platforms
1. Providers of online platforms that present advertisements on their online interfaces shall ensure that, for each specific advertisement presented to each individual recipient, the recipients of the…
- Article 27Recommender system transparency
1. Providers of online platforms that use recommender systems shall set out in their terms and conditions, in plain and intelligible language, the main parameters used in their…
- Article 28Online protection of minors
1. Providers of online platforms accessible to minors shall put in place appropriate and proportionate measures to ensure a high level of privacy, safety, and security of minors,…
https://dsa.digiphile.law/chapter/chapter-III-section-3.html
Text as at 19 September 2026.
This is an unofficial convenience version of the EU Digital Services Act (Regulation (EU) 2022/2065). It is presented “as is” without guarantee of accuracy, completeness or reliability. See the source text for the official version. This site was last updated in September 2026.